B/P Automotive
Dealership Consultant
Ben W. Plymale
To: Any Automotive Dealership
Mr. / Ms. Dealer,
Today's Automotive Dealership operations require various needs to keep accurate
performance and maintain records regarding proper handling of business transactions
relating to both the sales and service departments. One of those areas of proper operation
methods apply to both factory sponsored sales incentive and service warranty
transactions relating to established guide lines for both of those departments. Is your
dealership prepared for a future Factory / Dealership audit performed in either the vehicle
sales incentive or service warranty departments? If an audit was conducted by factory
representatives, would there be potential expensive debits issued back to your dealership?
Are your dealership representatives prepared for possible factory audit / debit activity? Is
your dealership able to answer any audit related questions and take exceptions to any
possible debits received from the factory? Please see my below information. May I
assist your dealership with my consulting services?
BEN W. PLYMALE
AUTOMOTIVE DEALERSHIP CONSULTANT
4015 S.W. 185 Ave. --
ALOHA,
Phone #503 - 672 - 7905 / Fax #503 - 649 - 1554
Web Site: members.aol.com/AutoAuditHLP email: bplymale@aol.com
Overview: Thirty-one years of Automotive Sales / Service and other Dealership related
activities as a General Motors Corporation field representative. Retired from G.M.
September 1, 1995. MBA Degree in Business Administration.
Strengths: BUSINESS CONSULTANT - ability to analyze financial data and other
business related information to determine potential weakness and provide constructive
suggestions to improve efficiency and output; enhancing the business operation.
CUSTOMER SERVICE - relates well with individuals of all ages and backgrounds.
Comfortable in dealing effectively and professionally with the public.
SALES - Able to confidently promote and sell variety of products and services. A quick
learner, especially pertaining to product knowledge, new procedures and concepts.
Experienced in special merchandising activities and inventory control. Familiar with
cash handling and other monetary transactions.
SUPERVISORY SKILLS - Experience in training and supervising others. Self-starter,
able to work with minimal supervision. Dependable, responsible, and reliable.
Experience with General Motors Corp.: CONSULTANT / AUDITOR - Twelve years on
G.M. Audit Staff, reviewed total Dealership operations related to vehicle sales / service
and Dealership internal controls. Similar Consultant / Auditor responsibility within
General Motors Divisional offices and assembly plant locations.
DEALERSHIP FIELD REPRESENTATIVE - twelve years calling on Chevrolet
Dealerships assisting in sales / service and daily Dealership operational activities.
Honored as District Sales Manager of the year during four of those years, and received
leading Truck Sales District honors three of those years. Served in five different
Districts, including one Metro District.
CLERICAL STAFF RESPONSIBILITY - seven years with Chevrolet Motor Division
field offices, responsibility to Business Management Dept.; Car and Truck Distribution
Dept.; Fleet Sales Dept.; and Parts & Accessories Sales Dept.
Prior to General Motors Corp.: Three years with vehicle sales staff of a Chevrolet
Dealership; two years with a Savings & Loan Company; three years with the U.S. Army
Finance Core.
Education: B.A. Degree - Business Administration, Major in Accounting; Oregon State
university. M.B.A. Degree - Business Administration, Major in Import/Export Trade
Activities;
Career, Goals / Plans: Continue as a Business Consultant, helping solve business related
problems and improve business operations. Assist Automotive Dealerships regarding
current and potential future Factory / Dealership audits pertaining to vehicle sales
incentive and/or service warranty claims. Assist Dealership regarding submission of
sales incentive and/or service warranty claims and receiving proper claim reimbursement
from Factory. My consulting services are adaptable to all dealerships, domestic and
import; extensive travel no problem.
Sincerely,
Ben W. Plymale
Automotive Dealership Business Consultant